Welcome to The Hotel Zags
We're so excited you chose to stay with us. Our team is committed to making your stay as comfortable as possible. We know travel can be a lot, so we've put together a few pieces of essential information to help you settle in and make the most of your visit.
Guest Amenities Fee (GAF) Inclusions
Complimentary Bicycles: Explore the city with our free-to-use bicycles. Visit the front desk to check one out.
Gear Shed: Borrow outdoor equipment, including skateboards and kayaks, as well as video games, cameras, and other items to help you make the most of your stay.
Games: Enjoy our free-play arcade games including Pinball, Miss Pacman, and more! Additionally, we have a collection of board games and shuffleboard in the lobby.
Gym Pass: Access to 24 Hour Fitness, located just one block away. Ask a front desk agent for a gym pass!
WiFi
Unlimited local & 800 phone calls
Coffee and tea is available by request - Please contact the front desk.
Complimentary bottled water available by request - Please contact the front desk.
Outdoor Courtyard: Relax in our beautiful outdoor courtyard, featuring comfortable seating and a cozy fire pit.
Nightly S'mores Hour: Gather around the fire for complimentary s'mores, every night from 7PM-8PM! S'mores supplies will be located at the front desk.
Heating and Cooling
Our rooms are equipped with a modern climate control system for your comfort.
Please note that our HVAC unit system is designed to go into heating mode when the outdoor temperature drops below 50 degrees. To ensure your thermostat is able to accurately read the temperature in your room, please ensure that your thermostat is set to HEAT mode when it is below 50 degrees.
If you need assistance with the climate control, please contact the front desk.
Breakfast
Complimentary breakfast is available from 7:00 AM to 11:00 AM and includes, but is not limited to: bagels, muffins, hard-boiled eggs, oatmeal, fruit, and coffee.
PLS on Sixth
Open seven days a week from 4:00 PM to 10:00 PM
Enjoy Golden Happy Hour specials daily from 4:00 PM to 6:00 PM
Wi-Fi Connection Information
Stay connected with our complimentary high-speed Wi-Fi. Here's how to get online:
Open your device's Wi-Fi settings and select the network named "Zags Portland_Guest"
After selecting the network, you will automatically be taken to a webpage that will ask you to provide your first name, last name, and an email address.
Once you have filled out the required fields, you will need to "accept" the terms and conditions.
Restart your device if you continue to experience issues.
For further assistance, please contact the front desk.
TV Guide
Click HERE to view the in-room TV Channel Guide. In addition to regular television channels, we have a limited number of Roku sticks available in the Gear Shed. For more information, please contact the front desk.
Additional Assistance
Our team is here to help with any other needs or questions you may have. Please don't hesitate to reach out to the front desk by dialing 0 from your room phone, or visit us in person. You may also text the front desk at +1(971) 405-8058, and a member of our guest services team will respond as soon as possible.
Enjoy your stay at The Hotel Zags, where we aim to make every moment exceptional!