Welcome to The Hotel Zags
We're so excited you chose to stay with us. Our biggest goals are to do whatever we can to make sure your stay is as comfortable and enjoyable as possible. We know travel can be a lot, so we've put together a few pieces of essential information to help you settle in and make the most of your visit.
Your Stay at The Hotel Zags
Guest Amenities Fee (GAF) Inclusions
Complimentary Bicycles: Explore the city with our free-to-use bicycles. Visit the front desk to check one out.
Gear Shed: Borrow outdoor equipment, including skateboards and kayaks, as well as video games, cameras, and other items to help you make the most of your stay.
Games: Enjoy our free-play arcade games including Pinball, Miss Pacman, and more! Additionally, we have a collection of board games and shuffleboard in the lobby.
Gym Pass: Access to 24 Hour Fitness, located just one block away. Ask a front desk agent for a gym pass!
WiFi
Unlimited local & 800 phone calls
In-room bottled water, coffee, and tea. Complimentary water will be located in the mini-fridge of your room. However, if you prefer, Evian water can be found on the desk of your room for $8 per bottle.
Outdoor Courtyard: Relax in our beautiful outdoor courtyard, featuring comfortable seating and a cozy fire pit.
Nightly S'mores Hour: Gather around the fire for complimentary s'mores, every night from 7PM-8PM! S'mores supplies will be located at the front desk.
Heating and Cooling Instructions
Our rooms are equipped with a modern climate control system for your comfort. Here's how to adjust it:
Temperature Control: Use the thermostat located on the wall. Adjust the temperature up or down by pressing the respective buttons.
Fan Settings: The fan can be set to auto, low, medium, or high. For continuous airflow, choose your preferred setting.
Heating/Cooling Mode: Switch between heating and cooling by pressing the mode button until the desired setting is displayed.
*Please note that our HVAC unit system is designed to go into heating mode as outdoor temperatures drop below 55°F. For optimal comfort, turn OFF during colder weather for a cooler experience and turn on AUTO for warmer air.
If you need assistance with the climate control, please contact the front desk.
Breakfast, Café & Restaurant Hours
Café: Open daily from 7:00 AM to 11:00 AM.
Complimentary breakfast is available from 7:00 AM to 11:00 AM and includes, but is not limited to: bagels, muffins, hard-boiled eggs, oatmeal, fruit, and coffee.
Hot breakfast items and additional beverages are available for purchase at the café.
PLS on Sixth: Beginning on November 2nd, 2025, the PLS on Sixth dining room will be closed on Sunday and Monday, but open for pickup orders and delivery via third-party apps from 4:00 PM - 10:00 PM. The dining room will be open for sit-down dining Tuesday - Saturday from 4:00 PM - 10:00 PM.
Happy Hour specials at PLS on Sixth are served Tuesday - Saturday from 6:00 PM - 8:00 PM.
Wi-Fi Connection Information & Help
Stay connected with our complimentary high-speed Wi-Fi. Here's how to get online:
Open your device's Wi-Fi settings and select the network named "Zags Portland_Guest"
After selecting the network, you will automatically be taken to a webpage that will ask you to provide your first name, last name, and an email address.
Once you have filled out the required fields, you will need to "accept" the terms and conditions.
Restart your device if you continue to experience issues.
For further assistance, please contact the front desk.
*NEW* Golf Simulator
Located on the first floor of the hotel is Lobby Golf - powered by Foresight Sports. This golf simulator also includes a soccer mode and carnival mode. Book a lesson, reserve some time to play, or spice up Happy Hour.
Click here to learn more about Lobby Golf.
Additional Assistance
Our team is here to help with any other needs or questions you may have. Please don't hesitate to reach out to the front desk by dialing 0 from your room phone, or visit us in person.
Enjoy your stay at The Hotel Zags, where we aim to make every moment exceptional!